An interactive resource on effective digital communication across synchronous and asynchronous platforms, netiquette principles, formal vs. informal contexts, and platform-specific communication norms. The primary intended audience is university students.
This case study outlines a first-year intervention at SETU Waterford using a timetabled weekly session to tackle common causes of academic failure such as time management, assessment planning. and study skills. It is intended for programme teams seeking practical, low-resource approaches to improving student progression and retention.




