In Ireland around 40% of students remain in the family home – with their parents, partner or children – while participating in higher education (HE) and commute to their higher education institution (HEI). In 2024-25, the Technological Higher Education Association, now the Technological Universities Association (TUA) and the N-TUTORR Student Empowerment project leadership team, worked in partnership with Professor Liz Thomas, University of York. This resulted in an innovative project to explore commuter students’ experiences in Irish HEIs, and to consider changes that would improve the experience and outcomes for commuter students.

This Irish study builds on qualitative research undertaken in the UK (Thomas & Jones 2017). This found that commuter students are poorly defined, but self-identified commuters experienced commuting to be more tiring, stressful, and expensive than they imagined. They also reported lower engagement in some elements of the academic experience, and in the enhancement and social domains. Available secondary evidence finds that commuter student status is often correlated with not only poorer engagement but also lower outcomes, such as continuation, completion, attainment, and progression to graduate employment.

The study reported here addressed the following two questions:
i. How does being a commuter student impact on student experiences and outcomes in technological HEIs in Ireland
ii. How can technological HEIs improve the experience and outcomes of commuter students?

The study combined a semi-structured review and thematic analysis of the websites of the seven technological HEIs in Ireland, with two online ‘town hall focus groups’ (THFGs) involving 33 participants: six staff and 27 students, eight of whom were trained as facilitators and ‘jurors’ to reflect on the evidence heard. The THFGs addressed the key research questions, collecting individual responses via an online form; small groups discussed the topics and then a commuter student facilitator reported key points from their discussion into the main room. Ethical approval was secured from the University of York and participating HEIs.

The study was informed by a commitment to institutional change, rather than just expecting commuter students to change to fit into an unreformed HEI. Institutional change can be understood as a whole-provider approach (WPA). The whole-provider approach aims to support students to access, succeed in, and progress from HE through an inclusive student experience. This is facilitated by the institutional ‘enabling environment’, which involves aligning institutional policies, processes and organisation, and engaging stakeholders from senior leadership to staff and students, around the shared goal of an inclusive experience and equitable outcomes, underpinned by data and evidence.