Student Experience

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In 2024/25 research was undertaken in higher education institutions in Ireland to explore commuter students’ experiences and to consider changes that would improve their experiences and outcomes. It addressed the questions: i. How does being a commuter student impact on student experiences and outcomes in higher education institutions in Ireland? ii. How can higher education institutions improve the experience and outcomes of commuter students? The study combined a semi-structured review and thematic analysis of the websites of the seven higher education institutions (HEIs) in Ireland, with two online ‘town hall focus groups’ (THFGs) involving 33 participants: six staff and 27 students, eight of whom were trained as facilitators and ‘jurors’ to reflect on the evidence heard. The THFGs addressed the key research questions, collecting individual responses via an online form; small groups discussed the topics and then a commuter student facilitator reported key points from their discussion into the main room. Commuter students generally found the experience of commuting to be quite negative, with few advantages. Furthermore, they felt their on-campus experience is not designed to facilitate their engagement. Students find that the organisation and delivery of the academic experience does not accommodate their needs, and they have few opportunities to engage with the wider student experience.

In Ireland around 40% of students remain in the family home – with their parents, partner or children – while participating in higher education (HE) and commute to their higher education institution (HEI). In 2024-25, the Technological Higher Education Association, now the Technological Universities Association (TUA) and the N-TUTORR Student Empowerment project leadership team, worked in partnership with Professor Liz Thomas, University of York. This resulted in an innovative project to explore commuter students’ experiences in Irish HEIs, and to consider changes that would improve the experience and outcomes for commuter students.

This Irish study builds on qualitative research undertaken in the UK (Thomas & Jones 2017). This found that commuter students are poorly defined, but self-identified commuters experienced commuting to be more tiring, stressful, and expensive than they imagined. They also reported lower engagement in some elements of the academic experience, and in the enhancement and social domains. Available secondary evidence finds that commuter student status is often correlated with not only poorer engagement but also lower outcomes, such as continuation, completion, attainment, and progression to graduate employment.

The study reported here addressed the following two questions:
i. How does being a commuter student impact on student experiences and outcomes in technological HEIs in Ireland
ii. How can technological HEIs improve the experience and outcomes of commuter students?

The study combined a semi-structured review and thematic analysis of the websites of the seven technological HEIs in Ireland, with two online ‘town hall focus groups’ (THFGs) involving 33 participants: six staff and 27 students, eight of whom were trained as facilitators and ‘jurors’ to reflect on the evidence heard. The THFGs addressed the key research questions, collecting individual responses via an online form; small groups discussed the topics and then a commuter student facilitator reported key points from their discussion into the main room. Ethical approval was secured from the University of York and participating HEIs.

In 2024/25 research was undertaken in higher education institutions in Ireland to explore commuter students’ experiences and to consider changes that would improve their experiences and outcomes. It addressed the questions: i. How does being a commuter student impact on student experiences and outcomes in higher education institutions in Ireland? ii. How can higher education institutions improve the experience and outcomes of commuter students? The study combined a semi-structured review and thematic analysis of the websites of the seven higher education institutions (HEIs) in Ireland, with two online ‘town hall focus groups’ (THFGs) involving 33 participants: six staff and 27 students, eight of whom were trained as facilitators and ‘jurors’ to reflect on the evidence heard. The THFGs addressed the key research questions, collecting individual responses via an online form; small groups discussed the topics and then a commuter student facilitator reported key points from their discussion into the main room.

In 2024/25 research was undertaken in higher education institutions in Ireland to explore commuter students’ experiences and to consider changes that would improve their experiences and outcomes. It addressed the questions: i. How does being a commuter student impact on student experiences and outcomes in higher education institutions in Ireland? ii. How can higher education institutions improve the experience and outcomes of commuter students? The study combined a semi-structured review and thematic analysis of the websites of the seven higher education institutions (HEIs) in Ireland, with two online ‘town hall focus groups’ (THFGs) involving 33 participants: six staff and 27 students, eight of whom were trained as facilitators and ‘jurors’ to reflect on the evidence heard. The THFGs addressed the key research questions, collecting individual responses via an online form; small groups discussed the topics and then a commuter student facilitator reported key points from their discussion into the main room. Commuter students generally found the experience of commuting to be quite negative, with few advantages. Furthermore, they felt their on-campus experience is not designed to facilitate their engagement. Students find that the organisation and delivery of the academic experience does not accommodate their needs, and they have few opportunities to engage with the wider student experience.

This report presents the findings and recommendations of the 2025 Expert Group review of the Irish National Framework for Student Success in Higher Education. Commissioned by the HEA, it explores how the framework and accompanying toolkit have been engaged with across the sector and outlines a renewed vision for student success that is inclusive, strategic, and evidence-informed.

In the denouement of the COVID-19 pandemic, talk of a return to “normalcy” in higher education belies the great challenges and ongoing disruptions that yet lie ahead for many institutions. Public perceptions of the value of postsecondary education continue their downward slide, placing institutions in the position of having to demonstrate their worth and find solutions to declining enrollments. Data and analytics capabilities continue to evolve, introducing new opportunities and new risks to the institution. Chief among these capabilities, generative AI promises to change teaching and learning in ways many of us have yet to fully understand or prepare for.

For this year’s teaching and learning Horizon Report, expert panelists’ discussions highlighted and wrestled with these present and looming challenges for higher education. This report summarizes the results of those discussions and serves as one vantage point on where our future may be headed.