This Insight presents the outcomes of a series of facilitated reflections with the Registrars and Chief Academic Officers of higher education institutions that
are members of the Technological Higher Education Association (THEA). These reflections examined the experiences of senior leaders charged with key
responsibilities for their institutions’ overall academic provision, including academic quality and integrity. Existing documentation from the very frequent meetings of the group during the public health emergency and associated sectoral / national policies were used to inform two workshops designed to explore what lessons had been learned during this time, and which key changes might be successfully maintained into the future. The workshops were facilitated by Maynooth University Innovation Design Lab (Mi:Lab) and took place in June 2021 (online) and August 2021 (face-to-face).