In 2024/25 research was undertaken in higher education institutions in Ireland to explore commuter students’ experiences and to consider changes that would improve their experiences and outcomes. It addressed the questions: i. How does being a commuter student impact on student experiences and outcomes in higher education institutions in Ireland? ii. How can higher education institutions improve the experience and outcomes of commuter students? The study combined a semi-structured review and thematic analysis of the websites of the seven higher education institutions (HEIs) in Ireland, with two online ‘town hall focus groups’ (THFGs) involving 33 participants: six staff and 27 students, eight of whom were trained as facilitators and ‘jurors’ to reflect on the evidence heard. The THFGs addressed the key research questions, collecting individual responses via an online form; small groups discussed the topics and then a commuter student facilitator reported key points from their discussion into the main room.

It is acknowledged that some fundamental changes are required within institutions to engage and support commuter students effectively. All institutions however are encouraged to implement the quick wins suggested before the start of the new academic year 2025/26.