The Digital Learner Support Hub (DLSH) is a framework implemented through UL’s) Learning Management System (LMS) that allows Learning support to be deployed easily and sustainably, acting as a ‘one-stop-shop’ for the five Learning Centres (LCs) academic support services to UL students. It was conceived to address the increasing need to provide a more flexible and responsive learner support, to ensure UL’s commitment to a higher education accessible to all types of learners, including part-time, mature, study abroad, and those students with disabilities.